Privacy Policy
Last Updated: 19 JAN 2025
CAFÉ SATIVA S.A.S (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes how we collect, use, and disclose information when you visit or make a purchase from our website www.cafesativaca.com
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide:
When you interact with our Site (e.g., when making a purchase or signing up for our newsletter), we may collect personal information such as:
- Full name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third-party providers)
b. Automatically Collected Information:
We may automatically collect certain information about your device and usage of the Site, including:
- IP address
- Browser type
- Operating system
- Pages visited on the Site
- Time and date of your visit
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders, including payment processing, shipping, and customer service.
- To communicate with you regarding your order, promotions, or updates about our products.
- To improve the functionality and content of our Site.
- To comply with legal obligations and protect against fraudulent or unauthorized activity.
3. Sharing of Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and marketing services.
- Legal Requirements: We may disclose information if required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. International Data Transfers
As CAFÉ SATIVA S.A.S is based in Colombia, information collected from users in the United States may be transferred to and processed in Colombia. By using our Site, you consent to the transfer of your information to Colombia, which may have different data protection laws than those in the United States.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications by clicking the “Unsubscribe” link in our emails.
- Restrict or object to certain data processing activities.
To exercise your rights, please contact us at info@cafesativaca.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Site.
9. Age Restrictions
Our Site is intended only for individuals who are 21 years of age or older. By using our Site, you confirm that you meet this age requirement. We do not knowingly collect personal information from individuals under the age of 21. If we learn that we have collected information from someone under 21, we will delete it promptly.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
CAFÉ SATIVA S.A.S
NIT: 901521904